Preventative Maintenance Agreements


Preventive Maintenance

TFS’s preventive maintenance service offers a comprehensive evaluation of your wall mount systems and Carts(COWs), including a 34-point unit inspection. A detailed service report on all evaluated items will be provided following inspection.


Preventative Maintenance

Ten-unit minimum at a single location, price is per unit.

All services conducted by a trained and certified service provider. Service work performed during standard local business hours, Monday though Friday excluding Holidays. After-hours service available – please contact TFS for details.

Service Includes

  • Detailed inspection of entire system–upper cart, mounting arms, wall track, component holders, etc.-including adjustment of all counterbalance mechanisms
  • Preventative maintenance checklist used to evaluate entire unit
  • Service report at completion of the visit, which documents full inventory and condition of each unit for your asset management
  • Follow up contact to ensure satisfaction after completion of each visit
  • Thirty-day warranty, starts on final day of service site visit


  • Maximize unit life and achieve optimum system conditioning, reducing total cost of ownership
  • Simple upkeep optimizes performance
  • Extend system life by maintaining condition of units
  • Increase operational efficiency-minimum downtime
  • Augment caregiver productivity and workflow